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D
& H Credit has done
numerous onsite seminars that are custom
made for the firms that have requested them.
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It has also
provided its clients with a custom made
credit course book that can be used to assist
in the training of both new and established
credit managers. This course book is designed
to meet the individual clients needs so
no two are alike. |
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Some of the
courses offered in the past include: |
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Safeguarding
Your Business Against Bankruptcy
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Provides credit
professionals with a step-by-step action
plan to insure that they will be able to
build a defense should a debtor’s
trustee hit their companies with a preference
action. Also includes a brief review of
the permissible defenses against preference
actions. |
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Setting
Credit Limits |
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This is an
introductory credit course for those just
starting out or a refresher course for those
who have not reviewed the basics in a while.
It can run anywhere from one hour to three
days and can be customized for a particular
company’s needs. Includes new ways
to find information about your customer
on the Internet. |
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Financial
Statement Analysis |
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An overall
walk through of the four steps of financial
analysis. This is an intermediate course.
The full day version contains a case study
while the half-day version does not. |
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Reengineering
Cash Flow, Sales & Marketing Strategy:
Financial Customer Service |
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Financial
Customer Service – the hottest concept
to hit the credit profession in the last
decade. This soup to nuts course shows executives
how to implement a Financial Customer Service
Department. It is based on Hal Schaeffer’s,(
President, D
& H Credit Services Inc.)
best selling book. This course can run from
two hours for a brief outline to a full-blown
extravaganza lasting a full day. |
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Principles
of Commercial Credit |
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Shows credit
professionals how to create company-wide
policy and procedures for credit and collections.
A manual can be created from the course.
This typically runs one full day. Includes
new ways to find information about your
customer on the Internet. |
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Negotiate
Successful Collection Settlements: A Case
Study Approach |
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Based on real
life examples this three-hour course shows
attendees how to evaluate the available
information, “read the customer”,
and put together a strategy, such as good
cop/bad cop, to successfully negotiate a
successful final conclusion to thorny collection
problems. |
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And
Many, Many More! |
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Tell us what
your headaches are and we will create the
course to solve your problems. We’ve
developed courses for credit and non-credit
organizations, Fortune 500 companies as
well as mid-size firms. |
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