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D & H Credit Services Inc.
 
       
   
D & H Credit's Speaking Engagements
 
     
B a c k
D & H Credit provides speakers for credit events at both the local and national level. It's President, Hal Schaeffer, C.C.E., C.E.W., as well as its other officers have been featured at both the national and local levels. They frequently addresses industry credit groups. Some programs that D & H Credit has presented in the past have been:
     
 
Sound Business Credit Decisions Using a Marketing & Financial Analysis Approach
     
    Learn the essential elements required to formulate a sound business decision. Begin with a review of the most important financial considerations, including sales/marketing benefits and corporate philosophy. Once the “ideal” credit decision has been made, see how you can use financial facts, sales adeptness and good old fashion credit sense to sell the conditions of the compromise.
     
 
Successful Steps Used to Maximize Collection Settlements
     
    Maximize your collections with the advice presented by D & H Credit. Proper steps include: A review of all the facts of the case along with a goal-oriented strategy, use of the “good cop, bad cop” technique to conclude a tough round of bargaining, knowledge when to take a break from negotiations, setting a predetermined threshold for settlement and a starting point for negotiations and concluding with a settlement or a decision to proceed with legal action.
     
 
Case Studies in Credit Management
     
    Participants will analyze and discuss case studies in this seminar role-playing a real life situation. This interactive session will strive to encourage participants to be creative in their decision making process. Participants should be knowledgeable in the areas of basic credit and collection principles and business law. This seminar will also include a brief review of the factors that effect and limit the credit manager’s decision-making process. Participants attending this session will:
     
   
Develop a creative approach to solving credit “opportunities”.
    Recognize the factors considered most important to credit management decisions.
    Exercise judgment in determining an optimal solution to various cases.
     
 
Is Your Credit Department an Information Warehouse
     
    As we all know, the credit department tracks and maintains a large volume of information. Is there a way that you, the credit professional can use this information to add value to your company? For example, can the information you gather be used to locate new customers? Can the credit department help the purchasing department “check-out” new suppliers? If your company is acquiring new businesses, or divesting business, can the credit department be of service in those processes? This session will explore these ideas and more.
     
 
Negotiate Successful Collection Settlements: A Case Study Approach
     
    D & H Credit will explain how to negotiate difficult large-dollar preference claims and non-trade receivables. Through a case study approach, attendees will be presented with the pertinent facts, financial information and a list of probing questions. They will then be shown what to look for, and how to use, those telltale signs to develop a strategy that will allow them to negotiate a favorable settlement. Using a “do your own homework” approach, D & H Credit will show the audience what steps to take, what to look for, and how to prepare for the confrontation, how to identify the psychological signals the opponent emanates, when to take a break in the event that ever-important encounter, and finally, when to clench the deal.
     
 
Preventing Delinquency Before It Occurs
     
    This course will provide you with all the information you need in:
     
   
How to reduce or nearly eliminate credit problems.
    Improving cash flow by preventing delinquency before it occurs while reducing risk.
    What are the basic tools for making an intelligent business decision before accepting a purchase
      order or job contract and not getting paid for it.
    Why a customized credit application will give you a better assessment of your risk.
    How to do a proper credit investigation before agreeing to a purchase order of job contract.
    Alternative ways of obtaining payment on past due customers.
       
 
And Many, Many More!
     
    Tell us what your headaches are and we will create the course to solve your problems. We’ve developed courses for credit and non-credit organizations, Fortune 500 companies as well as mid-size firms.
     
 
Set up and Run Credit Functions
     
    D & H Credit also sets up credit events and handles all arrangements for speakers and facilities. We take away all the worries and make your credit program a complete success!
     
 
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Headquarters' postal address
:: 171 Haut-Brion Avenue Newark, DE 19702
 
 
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Speaking engagements
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